Shipping Destinations & Origin
We currently ship to the following regions:
United States
Orders are dispatched directly from our US warehouse.
International Regions
We ship to the following countries: United Kingdom, Canada, Australia, New Zealand, Germany, Spain, and Switzerland.
International orders are dispatched directly from our factory.
Note: If your country is not listed, we currently do not offer shipping. For special inquiries, please contact us at support@novasmens.com
Processing Time
Please expect a processing time of 1-3 business days for orders placed with standard shipping.Once shipped, your order should arrive within 2 - 3 business days.Pre-pay duties and taxes at checkout.
All returns must be postmarked within 30 days of order date. Self-postage returns at own cost.
We ask that you wear underwear when first trying-on your purchase, as we reserve the right to refuse returns that show any signs of wear. Products must be returned unworn, unwashed, in their original condition and with all tags and liners attached.
Items marked final sale are not eligible for return.
Shipping Time
Standard Shipping: 2-5 business days of shipping time, for remote areas, it may take up to 10 business days of shipping time.
If you have any further questions, please contact our customer services at support@novasmens.com